Please note, these are Emergency Contacts ONLY. If the problem is non-emergency, please contact the office during opening hours 8.30am - 5pm, Monday to Friday on 9474 2000.
PLUMBING
Casotti Plumbers 0418 911 592
Doc Hayward Plumbing & Gas 0418 902 715
Steineck Plumbing 0402 553 330
ELECTRICAL
Integrity Electrical & Communications (Jono) 0422 909 933
Bara Electrical (Andrew) 0408 539 666
Inlec Tech Electrical (Mat) 0403 682 248
GLASS BREAKAGE
Prompt Glass Repairs (Brad) 0411 872 938 or 9330 5555
FLOODING / ROOF WATER DAMAGE
SES (State Emergency Service) 132 500
LOCKSMITH
Joe’s Mobile Locksmith 0419 985 841
*If the contractor doesn’t answer your call, please text them or leave a message stating your name, contact number and your property address.
The following are NOT classified as emergency repairs and MUST wait until the first available working day to be reported:
- BLOCKED TOILETS – WHEN THERE IS A SECOND UNBLOCKED TOILET ON THE PREMISES. If you only have one toilet in the house, please call our recommended plumber, Doc Hayward on 0418 902 715. You may be liable for the invoice, if the fault is found to be tenant fault.
- STOVE / OVEN NOT WORKING
- ALL GENERAL REPAIRS AND MAINTENANCEÂ
- BLOCKED PIPES, SHOWER, KITCHEN SINK (unless overflowing)Â
- HOT WATER SYSTEM RUNNING HOT AND COLDÂ
- TROUBLE WITH RETICULATION (excluding burst reticulation pipes)Â
- LEAKING TAPS
- PEST CONTROL – such as ants, mice, rats, cockroaches, flies, silverfish, earwigs etc are the responsibility of you as tenants and the owner is not obliged to pay for treatment. Our recommended pest control company is DB2 Pest Control, call David Bergen on 0424 188 547.Â
- OTHER – In relation to problems with ants, mice, rats and cockroaches, it is recommended that you purchase treatments such as bombs and/or baits from the supermarket. The owner will pay for the removal of wasps or beehives, however, this is not classified as an emergency and you are required to contact your Property Manager on the next working day to advise.
